Alaska Children’s Urgent Care and Outreach offers pediatric telemedicine for families in Haines and across Alaska. Connect with a board-certified pediatric provider by video when your child is sick or has a minor health concern, and get pediatric guidance without leaving home.

Same-day appointments are often available for patients from newborns through age 26.

How to Connect

• Video visit via phone, tablet, or computer

• No app download required

• Works on any device with a camera

Availability

Questions?

907-222-5090

Same-day appointments often available

Most insurance accepted, including Medicaid

Board-certified pediatric providers

Prescriptions sent to your local pharmacy

Serving Haines and all of Alaska

What Can a Pediatric Provider Evaluate Over Video?

Our pediatric providers can evaluate many common childhood illnesses, symptoms, and ongoing health concerns through a video visit.

Common Illnesses We Evaluate

• Fever and flu-like symptoms

• Ear pain and possible ear infections

• Cough, cold, and congestion

• Sore throat

• Pink eye and eye irritation

• Rashes, hives, and other skin concerns

• Vomiting, diarrhea, and mild stomach illnesses

• Allergy symptoms and mild allergic reactions

• Headaches

• Urinary symptoms

Ongoing Pediatric Support

• Newborn and infant care

• Feeding and breastfeeding questions

• Developmental milestones

• Behavioral and sleep concerns

• Medication questions and refills

• Chronic condition follow-up

• Parenting questions

• Referral and specialist coordination

When to Seek In-Person Care

Telemedicine is not appropriate for every situation. Seek immediate in-person care if your child has:

• Difficulty breathing

• A fever of 100.4°F or higher in a baby younger than 3 months

• Signs of severe dehydration

• A suspected broken bone or serious injury

• Any symptoms that make you concerned about your child’s immediate safety

Your provider can help determine whether your child can be cared for at home or needs testing, an in-person examination, or additional medical care.

Pediatric Telemedicine for Haines Families

Haines families have access to the Haines Highway, ferry service, and air travel, but reaching medical services outside the community can still require coordinating transportation, schedules, weather, and time away from work or school.

Pediatric telemedicine provides another option. Families can speak with a pediatric provider from home before deciding whether additional travel or in-person care is necessary.

Whether your child wakes up with a fever, develops a rash, has a persistent cough, or you simply have a question about their health, Alaska Children’s is available by video daily from 8 am to midnight.

How Does a Pediatric Telemedicine Visit Work in Haines?

Book Your Visit

Schedule online or call 907-222-5090. Same-day appointments are often available.

Connect by Video

Join your appointment using a phone, tablet, or computer with a camera and internet connection. No app download is required.

Get a Care Plan

Your pediatric provider will evaluate your child, discuss their symptoms, and explain the next steps. When appropriate, they can send prescriptions electronically to your preferred local pharmacy.

If your child needs an in-person exam, testing, imaging, or additional care, your provider can help guide you to the appropriate next step.

Frequently Asked Questions

Talk With a Pediatric Provider From Haines

When your child needs care, connect with a board-certified pediatric provider without leaving home. Same-day telemedicine appointments are often available for families in Haines and throughout Alaska.