Alaska Children's Urgent Care and Outreach offers pediatric telemedicine to Juneau families, providing high-quality healthcare services when they need it most. We make medical care accessible and convenient for all Alaskan children 7 days a week!
Our mission is to break down barriers to healthcare so that illnesses and injuries are treated by experts in a timely manner. When parents have a sick child, they need somewhere to turn that is convenient and quick. They have questions needing answers and children needing relief, and they don’t always have a doctor a quick drive away. That is why Alaska Children’s Urgent Care and Outreach has expanded our pediatric telemedicine services to Juneau.
Phone
907-222-5090
Hours
Telemedicine | 8am to midnight, 7 days a week |
Most insurance accepted
Medicaid accepted
Board-certified pediatric providers
Available statewide
What Conditions Do We Treat Virtually for Juneau Families?
Our virtual child urgent care in Juneau has a team of board-certified pediatric specialists qualified to treat a variety of common childhood illnesses and injuries. We strongly believe our telehealth services can compete with other child medical care options in Juneau, especially when families need help outside normal business hours. Our pediatric specialists are trained in the development of children ages 0 to 18. We understand best practices around diagnostics and treatment in each phase of childhood development.
Below is a list of some of the cases we see most often in our pediatric telehealth patients:
Illnesses and Infections
Fevers
Ear infections and sinus infections
Strep throat and sore throat
Croup and respiratory illnesses
Bronchiolitis
Stomach bug and gastroenteritis
Pink eye (conjunctivitis)
Cough and runny nose
Whooping cough
Injuries and Other Concerns
Minor cuts and wounds
Sprains and minor fractures
Rashes
Allergic reactions
Bug bites and stings
Eye injuries
Minor burns
Chronic illnesses
When to Seek In-Person Care
Telehealth is not appropriate for all circumstances. Our team will always prioritize the child's health, wellness, and safety. If we are unable to confidently diagnose or treat a patient during a video call, we will provide the next steps so the child can receive appropriate care.
If the child is showing life-threatening symptoms such as difficulty breathing, excessively high fever, or dehydration, or if he or she has broken bones or serious injuries, then the parent or guardian should call 911.
Offering Remote Child Health Care in Juneau and Surrounding Areas
It is the goal of Alaska Children’s to create healthier futures for children in our state. The best way to do that is to ensure that all families have access to a range of child medical care options in Juneau, Alaska.
Juneau is one of the most populous cities in Alaska. Yet, because of geography and roadworks, the city is like an island, with no roads connecting Juneau to other parts of the state. Although there are medical providers in the city, having access to remote child health care in Juneau is a win for families. These options include non-traditional hours and don’t require a trip via car, plane, or boat.
Our pediatric telemedicine option serves the entire Juneau area - and surrounding towns, like Haines and Skagway, that are rural and spread out over far distances. Kids in these areas need medical care, and when you need it for your child, urgent care online in Alaska is now a video call away.
How Does Pediatric Telemedicine Work for Children in Juneau?
Connecting a child in Juneau with virtual urgent care is simple - just follow these steps!
Book an appointment online. Same-day appointments are often available.
The parent is sent a secure video link. When it’s time for the appointment to begin, click on the link on a smartphone, tablet, or computer.
A pediatric specialist makes introductions and then asks about the child’s symptoms and health history.
Next is a visual exam. The provider will offer directions to get a clear view of your child’s symptomatic areas. For example, if a child has a sore throat, the provider will need the patient (or the patient’s parent) to position the camera to see if there is mucus, redness, or sores in the mouth (in cases like this, a flashlight might be needed). If a child has a wound on the leg, the provider will ask to see it from different angles. Simple instructions will be provided.
Once the provider has made a diagnosis, they will create a care plan. This will include the next steps, and if a prescription is needed, it can be sent electronically to your local pharmacy. The provider will also advise if in-person medical attention is needed.
Most visits take 15 to 20 minutes from start to finish. While fast, this form of care is needed and beneficial. Our team at Alaska Children’s Urgent Care and Outreach is confident that accurate diagnoses, effective treatments, and premium care are possible with telemedicine. This is a true clinical experience.
Virtual Urgent Care for Juneau Children — Common Questions [FAQ]
How do I schedule an appointment for my child to get urgent care online in Alaska?
Alaska Children's Urgent Care and Outreach makes scheduling a telehealth appointment easy. Click here to book an appointment that fits your schedule. Then, join the video call at the selected time. Your child’s care team will walk you through the next steps.
Do I need a special app for telehealth appointments?
No apps are needed to connect with our pediatric telemedicine team servicing Juneau. A phone with video capabilities and internet access will suffice. To get started with a telemedicine visit, simply book online and join the video call at your appointment time. Our team will then offer guidance.
Does Alaska Children’s Urgent Care and Outreach take my insurance?
Our pediatric telemedicine team accepts most insurance plans, including Alaska Medicaid and Denali Kid Care, TRICARE Prime and Select, BCBS Premera, BCBS Federal, Aetna, EBMS, UHC, UMR, Moda, Cigna, and Meritain. If your insurance is not listed, call (907) 222-5090. We also offer competitive discounted self-pay rates, which are listed here.
Schedule a telehealth appointment!
Secure remote healthcare for Juneau families.
Available statewide| Most insurance accepted | Open daily
Pediatric Telemedicine in Juneau, Alaska
