When your child gets sick, you may not need to drive to Anchorage for pediatric guidance. Alaska Children’s Urgent Care and Outreach offers pediatric telemedicine for families in Palmer and throughout Alaska.
Connect with a board-certified pediatric provider from home for common illnesses, minor health concerns, medication questions, and other pediatric needs. Same-day appointments are often available.
How to Connect
Video visit via phone, tablet, or computer
No app download required
Works on any device with a camera
Availability
Telemedicine: | Daily, 8am to midnight |
Questions?
907-222-5090
Same-day appointments often available
Most insurance accepted, including Medicaid
Board-certified pediatric providers
Prescriptions sent to your local pharmacy
Serving Palmer and all of Alaska
What Can a Pediatric Provider Evaluate Over Video?
Many childhood illnesses and health concerns can be evaluated through a video visit. Your provider can review symptoms, discuss your child’s health history, and determine the appropriate next steps.
Common Illnesses We Evaluate
Fever and flu-like symptoms
Ear pain and possible ear infections
Cough, cold, and congestion
Pink eye and eye irritation
Vomiting, diarrhea, and mild stomach illnesses
Allergy symptoms and mild allergic reactions
Headaches
Urinary symptoms
Ongoing Pediatric Support
Newborn and infant care
Feeding and breastfeeding questions
Developmental milestones
Behavioral and sleep concerns
Medication questions and refills
Chronic condition follow-up
Parenting questions
Referral and specialist coordination
When to Seek Immediate In-Person Care
Difficulty breathing
A fever of 100.4°F or higher in a baby younger than 3 months
Signs of severe dehydration
A suspected broken bone or serious injury
Any symptoms that make you concerned about your child’s immediate safety
For severe or life-threatening symptoms, call 911 or go to the nearest emergency department.
Your provider can also let you know when your child needs testing, imaging, a hands-on examination, or another level of care.
Pediatric Care That Fits Life in Palmer
Palmer is about 42 road miles from Anchorage along the Glenn Highway. For families balancing school, work, appointments, winter driving, and everyday schedules, traveling into Anchorage may not always be the best first step for a non-emergency pediatric concern.
A telemedicine visit lets you speak directly with a pediatric provider from home, whether you’re in Palmer or elsewhere in the Mat-Su Valley.
For many common illnesses and minor concerns, your provider can assess what is going on, recommend home care or treatment, and help you decide whether an in-person visit is actually necessary.
That can be especially helpful when symptoms appear after regular office hours. Alaska Children’s telemedicine is available daily from 8 am to midnight for families in Palmer and throughout Alaska.
How Does a Pediatric Telemedicine Visit Work in Palmer, Alaska?
Book Your Visit
Book your child’s visit online or call 907-222-5090. Same-day appointments are often available.
Meet With a Pediatric Provider
At your appointment time, connect using a phone, tablet, or computer with a camera and internet connection. No app download or special equipment is required.
Know What to Do Next
Your provider will evaluate your child’s symptoms and give you a care plan. When medically appropriate, they can send prescriptions electronically to your preferred pharmacy.
If your child needs testing or an in-person evaluation, your provider can help you determine the appropriate next step.
Frequently Asked Questions
Can telemedicine help me decide if my child needs to go to Anchorage?
For many non-emergency concerns, yes. A pediatric provider can evaluate your child by video and help determine whether home care is appropriate or whether your child needs an in-person examination, testing, or additional treatment.
What do I need for a telemedicine appointment?
You need a phone, tablet, or computer with a camera, browser, and internet connection. No app download is required.
Having your child’s medications and a thermometer nearby may also be helpful.
Can a pediatric provider send a prescription to a Palmer pharmacy?
Yes, when medication is medically appropriate. Our pediatric providers can send prescriptions electronically to your preferred pharmacy.
Start With a Pediatric Video Visit From Palmer
Not every childhood illness needs a drive into Anchorage. Connect with an Alaska Children’s pediatric provider from home and receive guidance on what your child needs next.
Same-day appointments are often available, with telemedicine open daily from 8 am to midnight.
Pediatric Telemedicine in Palmer, Alaska
